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Volkswagen of Canton

Jay and the rest of the team at Kempthorn’s worked with us to find the perfect car that had everything we wanted plus more! From the first time we entered the door we were treated with courtesy and they answered our many questions patiently. Ruth helped us get acquainted with the many features of the car and made sure we were comfortable before leaving the dealership.

We are very happy with the deal we received from all of you , so thank you again. We appreciate your time and efforts to meet our particular needs. We also appreciate your sales philosophy of listening to us as customers and helping with offering options rather than a hard sales so common elsewhere. Jay Murdock is a valuable asset to Kempthorn Motors, we as customers will refer others directly to him as we find him to be a gentleman

This was by far the greatest car buying experience I’ve ever had. It was the fastest, least paperwork, and no haggling. For sure won’t be my last time! Thank You!!

Best staff, best vehicles, best deals. We are now a VW family with 2 new Tiguan's. Amazing car. I was so impressed with my wife's car, that I just had to get one as my work vehicle. Thanks again Ian!

Our salesman Jay Murdock was absolutely wonderful to work with. He was very understanding of our needs and situation. Great Job Jay! I will definitely be back for our next vehicle.

As always it was a smooth car buying experience working with a professional and wonderful staff. This was our 4th Volkswagen purchase and all were positive experiences.

Jay Murdock is an outstanding employee who cares about his customers and their needs. I was greeted with a friendly smile and was treated with respect. I was pleased with my overall experience. Any questions that I had were answered in a most professional manner. My needs came first when helping me select a vehicle to replace my Malibu. I did not feel hurried to make a selection. The dealership is very efficient in helping its customers purchase the right vehicle and getting the best deal. Also, Jay made follow-up calls to make sure that all was going well with my new purchase. He emphasized that if I have any concerns or questions, do not hesitate to call. That type of environment is most appreciated from me because I feel that I can call Jay and receive a sincere conversation about any issue that needs to be addressed concerning my VW Tiguan.

One word: Outstanding. From the initial contact through the delivery, I was absolutely blown away by Kempthorn VW. My lease was up on my current GLI and by a stroke of coincidence, found myself in Canton and decided to throw caution to the wind and go for a test drive. Bob Novak was courteous, professional and knowledgeable about the product while never feeling like he was pressuring you into a sale. What blew me away is his respect for your time, and communication through email and text that set him apart from other dealerships. Bob truly is your trusted advisor. It is at this point I have to give kudos to Ian Franz, who is quite possibly one of the most laid back and easy to work with Sales Managers I have ever encountered. I truly wish I worked for someone like him when I was selling cars. He gave me a direct offer, did not try to play any games, talked candidly with what he was able to do and what would be my terms. It’s that type of professionalism and sincerity that completes the car buying experience and make you feel like you are getting the best deal. Moving on swiftly, I have to mention the F&I Department… Alisa was extraordinary! Probably the biggest dread when buying a car is the time it can take to wait for finance and then what seems to be an eternity of paperwork and wondering what you were getting yourself into. I scheduled my delivery (another big plus for Kempthorn) and was able to complete my entire process from walking through the door to driving off in just over 40 minutes. Alisa was extremely personable, was easy to talk to, explained any question I had in detail, and made me feel at ease with my decision to purchase. There are five VW dealerships closer to my residence but there are countless reasons why I am glad I took the drive to Kempthorn. I cannot thank everyone enough for making my purchasing experience truly exceptional. Majority of the time, slogans tend to be just a catchy tag line that bears no meaning. After this experience I will say the VW team does live up to the Easy, Fun, Friendly motto set forth by Kempthorn Motors.

2nd VW purchased this year from Kempthorn; hard to beat their prices. Extremely happy with my experience with Ruth & Jay. Both are extremely helpful and professional!